The Indian telecom regulator TRAI wants to know about consumer perception on mobile services in India. TRAI Survey collects details from Mobile Service Customers on various parameters such as – Provision of Service, Billing, Network Performance, Reliability and Availability, Value Added Services, Customer Care, Implementation and Effectiveness of Telecom Regulations and Quality of Service. This is your best chance to bring to light the massive day light loot and menace of Pre Paid Mobile Balance Deduction that operators led by Airtel, Idea Cellular and Reliance Communications have resorted to.
TRAI has introduced Web based application as well as Android based app for assessing customer perception of
cellular service. We want you all to participate in the Online Survey here or Download the Android App here to submit your feedback to the Government via TRAI. Voice your opinion now as it matters more than ever in the somewhat citizen friendly government at the helm of affairs.