consumer-sms-expensive

TRAI Wants to Know Consumer Perception about Mobile Services in India

On: January 24, 2015

The Indian telecom regulator TRAI wants to know about consumer perception on mobile services in India. TRAI Survey collects details from Mobile Service Customers on various parameters such as – Provision of Service, Billing, Network Performance, Reliability and Availability, Value Added Services, Customer Care, Implementation and Effectiveness of Telecom RegulationsContinue Reading

TRAI Recommends SMS Termination Fee – Negative for Incumbents

By: Chetan

On: May 27, 2013

In: Telecom

Indian Telecom Operators followed a “bill and keep” regime for SMS (zero SMS termination rates, in practical terms) for a long time. The incumbents, led by Airtel, decided to impose a 10 paise / SMS termination charge on incoming SMS at various times in the past couple of years. TheContinue Reading

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